With e-commerce being all the rage, customer-centricity is the it-word du jour. Rightfully so, your business is only as good as your last satisfied customer. But do you know what it takes to make sure your frontend can make and keep customers happy? We do.
Good pricing alone won't cut it. It's learning from past mistakes, tackling current needs, and predicting future needs. Proper account management will deliver the talk. A great backend will allow you to walk the walk.
Our devs are continuously balancing strategy, vision, and diplomacy to tailor our solution to what customers want now and what we know they will need later. They realize a lot in a short amount of time during the most challenging of times. Our CTO, Ward De Langhe, got triggered by the Dragon-X launch to write on how a perfect unison between frontend and backend makes customer-centricity happen.
Do you want to be customer-centric? Start with the foundations.
Enjoy the read,
Kevin Goeminne, CEO CHILI publish
